United by our love of dogs, we’re changing the lives of tens of thousands of pets every day through tailor-made nutrition. Join us on our mission to change the world of pet food, for good.

Discover Roles
Our Values
1

Customer Led

We put dogs and their owners at the heart of every decision, exceeding their expectations again and again.

2

TEAM SPIRITED

We respect each other enough to be open. We are committed enough to go the extra mile. We celebrate together as a team.

3

Game Changing

We're here to change the way people feed their dogs forever, by always looking for new, different and better.

4

Nimble

We are adaptable and value simplicity over complexity to achieve great quickly rather than perfect slowly.

5

Making Every Day Count

We’re here to shape the journey, not just be there for the ride. We each have an impact every day that makes tails.com better.

Dogs at tails.com

biggie

official mascot of the creative team

socks

champion on the race track and sleeping on her bed

noodle

toy thief and wondrous eyelash king

cooper

super playful he can win anyone's heart

bear

instigator of mischief, he knows how to have fun

pip

has the softest fur known to mankind

monty

mischievous and adorable in equal amounts

ruby

sweetheart of the office

nala

can miraculously see through her fringe

mr patch

is an elegant chap

mowgli

loves a good cuddle, ideally on a lap

Follow Us

For more

@tails.com_uk

Being a dog owner at tails

Four reasons it’s great to be a dog owner at tails.com

  • You’ve got your best friend at work with you
  • Free tailor-made food, of course
  • Colleagues who love having them around and who help out
  • You have the best riverside and parkland walks at your doorstep
Office Culture

The team is what I love most about working at tails.com! Seeing the calibre of the people involved, I knew something clever must be happening... It's great to work in a place where you can go for a beer with anyone in the business, have a laugh and get your brain stretched at the same time.

Caroline Curtis, Supply Chain Manager

Show me the bacon

A fully stocked kitchen is one of the perks of working at tails.com, but on Friday we take it further with bacon for breakfast and a few drinks at the end of the day to finish off the week.

Things move pretty fast, but no one can ever say it’s not exciting.. To paraphrase Sheryl Sandberg: ... If someone offers you a seat on a rocket ship, you don't ask what seat, you get on - especially if there's a puppy already in it!

Alan Cruickshank, Business Insights and Data Manager

INNOVATIVE

We are highly motivated by the innovative force behind our business and we are the first in the industry to operate the way we do, the systems we have pioneered are at the forefront of the industry.

Life in Richmond

RICHMOND IS CONNECTED

  • 20 minutes to Waterloo
  • 8 minutes to Clapham
  • 25 minutes to Victoria
Find your journey

GROWING TECH COMMUNITY

Forget Old Street, Richmond has rightly earned the name ‘Silicon Upon Thames’ with a whole raft of fantastic tech companies including eBay, PayPal, Graze, Gumtree, and notonthehighstreet.com.

Favourite Spots

There are too many great places to mention, so here are some our favourite places to eat, drink, shop, and walk.

Gelateria Danielli
Gelateria Danielli

Delicious hand made gelatos right on the green

Whole Foods
Whole Foods

Pizza? Salad? Smoothies? We’re spoilt for choice

The White Cross
The White Cross

The perfect riverside spot for some Friday team drinks

Ole & Steen
Ole & Steen

For all those delicious Danish baked goods

Butter Beans
Butter Beans

Our favourite coffee, breakfast, lunch treat

George St
George St

The high street has it all from birthday presents to toiletries

The Green
The Green

Perfect for a lunch picnic, only a minute from the office

Richmond Park
Richmond Park

For a longer walk in the evening, our dogs love it

Richmond Riverside
Richmond Riverside

Beautiful for a walk, drink, lunch, or all three

Life at the Factory

CUSTOM TECH AND ENGINEERING

Operationally we have developed a system that is the first of its kind. Everything from the algorithms we use to find the right blend of kibble, to our production chain, has been custom-made in-house.

Every single member of the team has left a tangible mark on the operations, from the way we do things to the equipment we have in place.

Jessie Cowie, Head of Food, Technical and Process Improvement

Diverse Team

We have a broad range of skills and experience at the factory - people from banking, cosmetics, the military, agriculture, food manufacturing, automation, IT, cinema, product design and even jungle conservationists.

After Work

Celebrations

We like to celebrate both individual and company milestones together. From the “Kibble Olympics” to “The tails.com Bake Off” - cake and festivities are never far off.

Team tails.com

Being a team doesn’t end at the office - we love hitting the pub quizzes, putting our knowledge to the test on much more than dog food.

THE ALLBARKS

Our Touch Rugby team gives us the chance to blow off a bit of steam at the end of a long day. With as much dedication to practice matches as to vital re-hydration at the pub afterwards.

Tech at tails.com

Technology

Technology is at the core of everything we do. We build intelligent, scalable systems to handle every step of the process, from this lovingly-crafted website through to the order fulfilment systems that run our blending facility and everything in between.

I love working in a team that cares passionately about technology. The variety and complexity of the problems I get to tackle are what gets me up in the morning.

Matt Maglennon, Full Stack Developer

Our values

Customer Led

We put our dogs and their owners at the heart of every decision, exceeding their expectations again and again.

Team Spirited

We respect each other enough to be open. We are committed enough to go the extra mile. We celebrate together as a team.

Game Changing

We're here to change the way people feed their dogs forever, by always looking for new, different and better.

Nimble

We are adaptable and value simplicity over complexity to achieve great quickly rather than perfect slowly.

Making Every Day Count

We're here to shape the journey, not just be there for the ride. We each have an impact every day that makes tails.com better.

Life in Richmond

Richmond is connected

  • 19 minutes to Waterloo
  • 8 minutes to Clapham
  • 25 minutes to Victoria
Find your journey

Growing Tech Community

Forget Old Street, Richmond has rightly earned the name ‘Silicon Upon Thames’ with a whole raft of fantastic tech companies including eBay, PayPal, Graze, Gumtree and notonthehighstreet.com.

Favourite Spots

There are too many great places to mention, so here are a few of our favourite spots

Gelateria Danielli

Delicious hand made gelatos right on the green

Whole Foods

Pizza? Salad? Smoothies? We’re spoilt for choice

The White Cross

The perfect riverside spot for some Friday team drinks

Ole & Steen

For all those delicious Danish baked goods

Butter Beans

Our favourite coffee, breakfast, lunch treat

George St

The high street has it all from birthday presents to toiletries

The Green

Perfect for a lunch picnic, only a minute from the office

Richmond Park

For a longer walk in the evening, our dogs love it

Richmond Riverside

Beautiful for a walk, drink, lunch, or all three

Tech at tails.com

Technology

Technology is at the core of everything we do. We build intelligent, scalable systems to handle every step of the process, from this lovingly-crafted website through to the order fulfilment systems that run our blending facility and everything in between.

I love working in a team that cares passionately about technology. The variety and complexity of the problems I get to tackle are what gets me up in the morning.

Matt Maglennon, Full Stack Developer

Our Dogs

biggie

official mascot of the creative team

socks

champion on the race track and sleeping on her bed

ruby

sweetheart of the office

cooper

super playful he can win anyone's heart

nala

can miraculously see through her fringe

bear

instigator of mischief, he knows how to have fun

noodle

toy thief and wondrous eyelash king

mr patch

is an elegant chap

pip

has the softest fur known to mankind

mowgli

loves a good cuddle, ideally on a lap

monty

mischievous and adorable in equal amounts

Follow Us

For more

@tails.com_uk

Being a dog owner at tails

Four reasons it’s great to be a dog owner at tails.com

  • You’ve got your best friend at work with you
  • Free tailor-made food, of course
  • Colleagues who love having them around and who help out
  • You have the best riverside and parkland walks at your doorstep

Life at the Factory

Custom Tech and Engineering

Operationally we have developed a system that is the first of its kind. Everything from the algorithms we use to find the right blend of kibble, to our production chain, has been custom-made in-house.

Diverse Team

We have a broad range of skills and experience at the factory - people from banking, cosmetics, the military, agriculture, food manufacturing, automation, IT, cinema, product design and even jungle conservationists.

Every single member of the team has left a tangible mark on the operations, from the way we do things to the equipment we have in place.

Jessie Cowie, Head of Food, Technical and Process Improvement

After Work

Celebrations

We like to celebrate both individual and company milestones together. From the “Kibble Olympics” to “The tails.com Bake Off” - cake and festivities are never far off.

Team tails.com

Being a team doesn't end at the office. Hitting pub quizzes has led to great success - proving our knowledge spans a lot further afield than dog food.

The Allbarks

Our Touch Rugby team gives us the chance to blow off a bit of steam at the end of a long day. More loveable underdogs than league top dogs, we're as dedicated to our practise matches as we are to the rehydration at the pub afterwards.

Office Culture

The team is what I love most about working at tails.com! Seeing the calibre of the people involved, I knew something clever must be happening... It's great to work in a place where you can go for a beer with anyone in the business, have a laugh and get your brain stretched at the same time.

Caroline Curtis, Supply Chain Manager

Show Me The Bacon

A fully stocked kitchen is one of the perks of working at tails.com, but on Friday we take it further with bacon for breakfast and a few drinks at the end of the day to finish off the week.

Innovative

We are highly motivated by the innovative force behind our business and we are the first in the industry to operate the way we do, the systems we have pioneered are at the forefront of the industry.

Things move pretty fast, but no one can ever say it’s not exciting.. To paraphrase Sheryl Sandberg... If someone offers you a seat on a rocket ship, you don't ask what seat, you get on - especially if there's a puppy already in it!

Alan Cruickshank, Business Insights and Data Manager

snapshots

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