United by our love of dogs, we’re changing the lives of tens of thousands of pets every day through tailor-made nutrition. Join us on our mission to change the world of pet food, for good.Discover Roles
We put dogs and their owners at the heart of every decision, exceeding their expectations again and again.
We respect each other enough to be open. We are committed enough to go the extra mile. We celebrate together as a team.
We're here to change the way people feed their dogs forever, by always looking for new, different and better.
We are adaptable and value simplicity over complexity to achieve great quickly rather than perfect slowly.
Making Every Day Count
We’re here to shape the journey, not just be there for the ride. We each have an impact every day that makes tails.com better.
official mascot of the creative team
champion on the race track and sleeping on her bed
toy thief and wondrous eyelash king
super playful he can win anyone's heart
instigator of mischief, he knows how to have fun
has the softest fur known to mankind
mischievous and adorable in equal amounts
sweetheart of the office
can miraculously see through her fringe
Being a dog owner at tails
Four reasons it’s great to be a dog owner at tails.com
- You’ve got your best friend at work with you
- Free tailor-made food, of course
- Colleagues who love having them around and who help out
- You have the best riverside and parkland walks at your doorstep
The team is what I love most about working at tails.com! Seeing the calibre of the people involved, I knew something clever must be happening... It's great to work in a place where you can go for a beer with anyone in the business, have a laugh and get your brain stretched at the same time.
Show me the bacon
A fully stocked kitchen is one of the perks of working at tails.com, but on Friday we take it further with bacon for breakfast and a few drinks at the end of the day to finish off the week.
Things move pretty fast, but no one can ever say it’s not exciting.. To paraphrase Sheryl Sandberg: ... If someone offers you a seat on a rocket ship, you don't ask what seat, you get on - especially if there's a puppy already in it!
We are highly motivated by the innovative force behind our business and we are the first in the industry to operate the way we do, the systems we have pioneered are at the forefront of the industry.
RICHMOND IS CONNECTED
- 20 minutes to Waterloo
- 8 minutes to Clapham
- 25 minutes to Victoria
GROWING TECH COMMUNITY
Forget Old Street, Richmond has rightly earned the name ‘Silicon Upon Thames’ with a whole raft of fantastic tech companies including eBay, PayPal, Graze, Gumtree, and notonthehighstreet.com.
There are too many great places to mention, so here are some our favourite places to eat, drink, shop, and walk.
Delicious hand made gelatos right on the green
Pizza? Salad? Smoothies? We’re spoilt for choice
The perfect riverside spot for some Friday team drinks
For all those delicious Danish baked goods
Our favourite coffee, breakfast, lunch treat
The high street has it all from birthday presents to toiletries
Perfect for a lunch picnic, only a minute from the office
For a longer walk in the evening, our dogs love it
Beautiful for a walk, drink, lunch, or all three
CUSTOM TECH AND ENGINEERING
Operationally we have developed a system that is the first of its kind. Everything from the algorithms we use to find the right blend of kibble, to our production chain, has been custom-made in-house.
Every single member of the team has left a tangible mark on the operations, from the way we do things to the equipment we have in place.
We have a broad range of skills and experience at the factory - people from banking, cosmetics, the military, agriculture, food manufacturing, automation, IT, cinema, product design and even jungle conservationists.
We like to celebrate both individual and company milestones together. From the “Kibble Olympics” to “The tails.com Bake Off” - cake and festivities are never far off.
Being a team doesn’t end at the office - we love hitting the pub quizzes, putting our knowledge to the test on much more than dog food.
Our Touch Rugby team gives us the chance to blow off a bit of steam at the end of a long day. With as much dedication to practice matches as to vital re-hydration at the pub afterwards.
Technology is at the core of everything we do. We build intelligent, scalable systems to handle every step of the process, from this lovingly-crafted website through to the order fulfilment systems that run our blending facility and everything in between.
I love working in a team that cares passionately about technology. The variety and complexity of the problems I get to tackle are what gets me up in the morning.
Customer Experience SpecialistSee full job description
Customer Experience Team ManagerSee full job description
Senior Product ManagerSee full job description
Senior UX DesignerSee full job description
Factory Office ManagerSee full job description
Maintenance TechnicianSee full job description
Mechanical Design EngineerSee full job description
Full Stack Developer - Fulfilment and AutomationSee full job description
Finance & Data
Junior AnalystSee full job description
Finance & Data
Lead Data EngineerSee full job description
New business Development
Marketing Manager - FranceSee full job description
French speaking CRM ExecutiveSee full job description
Head of Physical ProductSee full job description
Procurement & Supply
Procurement SpecialistSee full job description
General InterestSee full job description
Backend Software EngineerSee full job description
Full Stack EngineerSee full job description