Tails.com update: Coronavirus (COVID-19)
We're here for you and your dog and are still proudly delivering our delicious, nutritious food nationwide. We've made changes to protect the safety of our team, ensuring everyone who possibly can is working from home and also adhering to the vital restrictions from the Government for our essential workers.
If you have any questions about your dog's food, nutrition or your order, we're here for you: you can log in to change or check your dog's delivery, or ask us a question - our help centre is the best place to start.
*deliveries to certain postcodes (including "remote" postcodes, Northern Ireland, the Isle of Man and outside the UK) may be subject to a delivery charge
It's time to change the world of pet food for good
Our values
Customer Led
We genuinely care for our customers. We deliver on our promise, so they can have a happy and healthy pet for life.
Team-spirited
We support and challenge one another, helping us each to be our best self. We pull together to change the world of pet food for good.
Making each day count
We do what matters most each day, focused on outcomes. We are nimble, finding smart solutions to deliver great quickly rather than perfect slowly.
Game changing
We are pioneers. We create new approaches to change things for the better so we stay ahead of the game.
Software Engineering at tails.com
Technology is at the core of everything we do. We build intelligent, scalable systems to handle every step of the process, from this lovingly-crafted website through to the order fulfilment systems that run our blending facility and everything in between.
Making a unique recipe
Operationally we have developed a system that is the first of its kind. Everything from the algorithms we use to find the right blend of kibble, to our production chain, has been custom-made in-house.
Celebrating as a team
We like to celebrate both individual and company milestones together. From the “Kibble Olympics” to “The tails.com Bake Off” - cake and festivities are never far off. Being a team doesn't end at the office.
Benefits
Reward
We offer a competitive salary and generous share award package
Learn
You’ll be challenged and given the development opportunities that you’ll only find in a high-growth business. We’ll also support you with more structured training.
Work
Flexible core hours means that you can start anytime between 7-10am and finish 4-7pm (9 hours in total)
Time-out
25 days’ paid holiday which will increase to 26 on your 2nd year anniversary and 27 on your 3rd year anniversary, an optional 5 days unpaid leave each year and one paid volunteer day every year
Family
Extended paid maternity, paternity and adoption leave. Interest-free loan to help you with your rental flat deposit
Eat
Free breakfast and loads of healthy snacks every day, we have a special breakfast on Fridays
Social
Regular team and social events, paid by tails.com
Health
Discounted gym membership and health, dental & optical insurance
Pension
Pension scheme and the option to salary sacrifice additional contributions
Travel
Interest-free season ticket loan and bike to work scheme
Freebies
Discounted tails.com products for your dog or for one family member or friend.
Woof!
A dog friendly office, in-house dog behavioural training and free weekly veterinary clinics for all of our office dogs
Life at tails
Here's a sneak peek behind the scenes and what working at tails.com is really like...