Tails.com update: Coronavirus (COVID-19)
We're here for you and your dog and are still proudly delivering our delicious, nutritious food nationwide. We've made changes to protect the safety of our team, ensuring everyone who possibly can is working from home and also adhering to the vital restrictions from the Government for our essential workers.
If you have any questions about your dog's food, nutrition or your order, we're here for you: you can log in to change or check your dog's delivery, or ask us a question - our help centre is the best place to start.
*deliveries to certain postcodes (including "remote" postcodes, Northern Ireland, the Isle of Man and outside the UK) may be subject to a delivery charge
It's time to change the world of pet food for good
Our values
Customer Led
We genuinely care for our customers. We deliver on our promise, so they can have a happy and healthy pet for life.
Team-spirited
We support and challenge one another, helping us each to be our best self. We pull together to change the world of pet food for good.
Making each day count
We do what matters most each day, focused on outcomes. We are nimble, finding smart solutions to deliver great quickly rather than perfect slowly.
Game changing
We are pioneers. We create new approaches to change things for the better so we stay ahead of the game.
Software Engineering at tails.com
Technology is at the core of everything we do. We build intelligent, scalable systems to handle every step of the process, from this lovingly-crafted website through to the order fulfilment systems that run our blending facility and everything in between.
Making a unique recipe
Operationally we have developed a system that is the first of its kind. Everything from the algorithms we use to find the right blend of kibble, to our production chain, has been custom-made in-house.
Celebrating as a team
We like to celebrate both individual and company milestones together. From the “Kibble Olympics” to “The tails.com Bake Off” - cake and festivities are never far off. Being a team doesn't end at the office.
Benefits
Finance
Competitive salary, share award options
The option to salary sacrifice additional pension contributions
Techscheme
Career
A dedicated L&D budget for every team
A range of in-house courses and programmes to drive your own development
Time
Flexible working hours with options and support to WFH
25 days’ paid holiday increasing over time
1 paid volunteer day every year
Health and wellbeing
Discounted health, optical, dental insurance & gym membership
Bike to work
Family
Extended maternity, paternity, shared parental and adoption pay
Flexible leave to care for your pet
Life at tails.com
Dog-friendly office 50% discount on all tails.com and RoC products
In-house vet support
Life at tails
Here's a sneak peek behind the scenes and what working at tails.com is really like...