No two dogs are the same

At Tails.com, we create a personalised meal plan for your dog. To get started, we need to understand a few things about your dog’s health, lifestyle and ingredient preferences. These questions should take about two minutes to answer, and it's worth it to get their kibble just right. Next, our nutrition experts get to work. Crafting your dog’s 100% tailored kibble blend from over a million possible combinations. You can also add delicious wet food, dental chews and training treats to their box – all factored into their meal plan to keep them in great shape. We deliver everything directly to your door monthly, so you’ll never run out.

Your dog’s food is tailored based on the detailed information you provide about your dog. This includes their age, breed, weight, activity level, any allergies or sensitivities and specific health goals (like joint support, sensitive digestion or weight management). We use these details to formulate a kibble blend that’s 100% tailored to your dog's exact nutritional requirements, ensuring they get the right balance of proteins, fats, carbohydrates, vitamins, and minerals they need to thrive. Think glucosamine for joints, linseed for a healthy coat or beet pulp for firmer poos.

Tails.com food is created and approved by our team of qualified vets and nutritionists. Our nutritionists, technologists and vets have over 70 years of combined food science and dog nutrition experience – so your dog’s food is in the best hands. Our team formulate each unique kibble blend using high-quality ingredients to meet a dog's specific nutritional needs.

There's no set price for Tails.com food. This is because your dog’s kibble blend is completely unique, made just for them, so the price you pay is unique too. The cost is based on your dog's size, individual needs and the ingredients in their blend. You can see the exact monthly price for your dog's tailored meal plan before you complete your first order, and you'll always find it displayed in your online account too.

If you’re in the mainland UK, your monthly subscription delivery is free! We also offer a nominated day delivery service with DPD in some UK areas for an additional charge of £3.99. Our online shop offers free shipping for all orders over £30.

Because we’re not like other dog food brands. With Tails.com, your dog gets everything they need to thrive, in one convenient monthly delivery. This includes 100% tailored nutrition, precisely formulated by vets and nutritionists, and crafted using only high-quality ingredients. With free delivery across the UK mainland, you'll save time and gain peace of mind, knowing your dog is always getting exactly what they need. Goodbye worries, hello more walkies.

Hypoallergenic? Grain-free? Sensitive stomach? We’re here to help. When you create your dog's profile, you can specify any ingredients that don’t agree with them. Our nutrition team will then formulate a tailored kibble blend that avoids these. We can also include supportive ingredients, like prebiotics for their gut health or salmon oil to support any skin issues. We’ll also tailor their meal plan, including wet food and treats, to be suitable too. So you can spend less time checking labels and more time cuddling on the sofa. Please note, because we handle such a huge variety of ingredients, tiny amounts of trace ingredients can be present in any tailored kibble blend. If your dog has a serious allergy, seek veterinary advice before choosing their food.

Yes, we offer grain-free options. If your dog has a grain intolerance or you prefer a grain-free diet, just select this when creating their profile. We can create a tailored kibble blend for them that avoids grains like wheat, oats or rice, while ensuring they still receive all nutrients they need from alternative sources like sweet potato, potato or beet pulp. Please note, because we handle such a huge variety of ingredients, tiny amounts of trace ingredients can be present in any tailored kibble blend. If your dog has a serious allergy, seek veterinary advice before choosing their food.

Tails.com is committed to using high-quality ingredients with nutritional benefits for your dog, without any fillers. All our ingredients are sourced from ethical, trusted suppliers from within the UK and Europe. Our protein is always from animals deemed suitable for human consumption, and we adopt a nose-to-tail approach to reduce our carbon footprint (and yours).

It can take time for your dog to adjust to a new food, especially if they’re on the fussy side. There are a few tried and tested hacks to help with the transition, like warming the food slightly, adding a little hot water, or mixing in some wet food. But if your dog still isn't enjoying their kibble, we can help. We’ve got the power to create a new blend with different flavours, that’s still nutritionally optimised for their needs. Our team of dog-loving experts are always on hand to provide advice and support – just reach out.

You can contact us via email, Whatsapp or Facebook Messenger - just visit our Help Centre to get started. A member of our team will get back to you as soon as possible. If you've ordered products directly from our Online Shop, you can contact the shop team at shop@tails.com.

To offer the most convenient service, we’re a subscription service. That’s so we can deliver everything your dog needs directly to your door every month. However, you can also purchase a range of treats, chews, and wet food products directly from our online shop without a subscription.