Golden Sprout Competition Full Terms & Conditions

Everything you need to know

  • By purchasing the Christmas Goodies box, you are agreeing to the full competition T’s&C’s
  • Offer applies to full tails.com range (kibble, treats, wet food, accessories), up to maximum value of £60 per order. Excludes Flea, tick & wormer
  • The deadline to purchase the Christmas Goodies box and be in with the chance of winning is Friday 23rd December 2022
  • The deadline to claim the prize is Tuesday 28th February 2023 12pm GMT
  • The competition only applies to Christmas Goodies box orders
  • This competition is open to new and existing tails.com customers
  • In order to redeem the prize, the winner must be a tails.com subscription customer
  • Applies to 1 single dog only
  • Kibble must be included in each order
  • Winners must claim the prize to receive the discount on their subscription
  • The golden sprout toy is allocated at random to any Christmas Goodies box ordered by 23rd December 2022. 
  • 10 opportunities to win. 
  • Winners will find a single-use unique code on the toy in their box to redeem their prize. This cannot be shared or reused.
  • If the winners monthly order is over £60 they must pay the difference
  • If the winners monthly order is under £60, this is non-transferable* and cannot be exchanged for a cash value. *For both single and multiple dog customers
  • Offer applies to 12 consecutive orders within 1 calendar year.
  • For puppies, the prize will be valid per order
  • tails.com reserves the right to cancel the prize draw or amend these terms and conditions at any time, without prior notice.
  • The prize draw event is open to entrants over 18 years of age and a resident of the UK (excludes channel islands and northern Ireland). Delivery address for the prize must be in the UK
  • Any person finding a golden sprout toy in their order is considered a “prize winner”.
  • Winners can opt out of being published on social media
  • Please allow 20 working days for discount to be applied to prize winners accounts.
  • tails.com does not accept any liability for any damage, loss, injury or disappointment suffered by any entrants as a result of either participating in the free prize draw event or being selected for a prize.
  • Option to gift the winning prize - please contact tails.com Customer team to enquire
  • Tails.com full name and business address: Tailsco LTD, Spencer House, 23 Sheen Road, Richmond, TW9 1BN.
  • These Terms and Conditions are to be interpreted in accordance with English law and any dispute arising out of these Terms or their subject matter is subject to the exclusive jurisdiction of the English Courts.
  • We reserve the right to end, extend or amend this competition at any time.
  • We reserve the right to disqualify any entrant if there are reasonable grounds to believe the entrant has breached any of these terms.
  • We reserve the right to refuse entry or disqualify any entrant whose conduct may be unlawful or otherwise bring the promotion into disrepute.
  • In the event of disqualification, we reserve the right to award the prize to another entrant.
  • Employees/contractors of tails.com and its affiliates and any other persons or employees/contractors of companies associated with this promotion and members of the families and house of any such persons are not eligible to enter and will be invalid. We reserve the right to verify eligibility of all entrants.
  • We are not responsible for any late, incomplete, incorrectly submitted, corrupted or misdirected entries. Any incorrect information provided will render the entry void.

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